Delete your Soluna account and data
Delete from the app
- Open the game.
- Go to Settings → Account → Delete account.
- You can cancel on the same screen within 7 days. After 7 days the account is deleted.
Request without the app
Email the address below with the subject "Delete account" and your UID (Settings → Profile → copy). We verify the request and process it within 7 days.
chopsaltteokgames@gmail.com
What is deleted
- Game progress (every stored copy of your cloud save)
- Account identifiers and the Google Play Games link
- Entitlements such as the monthly pass, and mail/coupon records
- Support messages and reply email address
What is retained
Purchase records (order number, product, time) are retained for 5 years as required by Korean e-commerce law, then destroyed. These records are no longer linked to the deleted account or any device.
한국어